Cookie Policy

1. Introduction

This Cookie Policy explains how CyLaCon uses cookies and similar technologies to recognize you when you visit our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

2. What Are Cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

2.1 How Cookies Work

• Cookies are created when you visit a website
• They store information about your preferences
• They help websites remember your settings
• They enable certain website features

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website.

• Session management
• Security features
• Basic functionality

3.2 Performance Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.

• Page load times
• Error tracking
• Traffic analysis

3.3 Functionality Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.

• Language preferences
• User settings
• Customized content

3.4 Targeting Cookies

These cookies are used to track visitors across websites to display relevant advertisements.

• Ad preferences
• Marketing campaigns
• Social media integration

4. How We Use Cookies

We use cookies for the following purposes:

• To provide you with a better user experience
• To remember your preferences and settings
• To analyze how our website is used
• To improve our services and content
• To provide personalized content and recommendations
• To measure the effectiveness of our marketing campaigns

5. Third-Party Cookies

We use various third-party services that may set cookies on your device:

• Analytics services (Google Analytics)
• Social media platforms
• Advertising networks
• Payment processors

These third parties have their own privacy policies and may collect information about your online activities across different websites.

6. Cookie Controls

6.1 Browser Settings

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed.

6.2 Cookie Consent

When you first visit our website, you will be presented with a cookie banner that allows you to:

• Accept all cookies
• Customize cookie preferences
• Reject non-essential cookies

7. Cookie Duration

7.1 Session Cookies

These cookies are temporary and are deleted when you close your browser.

7.2 Persistent Cookies

These cookies remain on your device for a specified period or until you delete them.

7.3 Cookie Lifetimes

• Session cookies: Browser session only
• Analytics cookies: Up to 2 years
• Preference cookies: Up to 1 year
• Marketing cookies: Up to 1 year

8. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on this page.

9. Contact Us

If you have any questions about our use of cookies, please contact us:

• Email: privacy@cylacon.com
• Phone: +250 780 115 764
• Address: KG 541 St, Kigali, Rwanda